We are working on a very complex product for a niche market. In order for us to understand the pain points we want to record users/testers while they are performing a task on their computers.
Do you know any services out there which will let us do screen capture with audio, without downloading and installing new software (online services are preferred)?
The users we want to test are in various timezones and ideally we want an unmoderated solution where the users can start recording at a time convenient for them.
We will provide the tester and will not need additional testers.
Thank you for your help!