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I run a nearstaffing company and one of our biggest functions we do for clients is customer service. We provide a full time dedicated rep(s) that only works for you which is obviously more than you need right now. When you outsource on such a small scale,only an hour a day, it doesn't seem that affordable if broken down by the hourly wage. That being said if you keep growing and need more support we become very affordable. Check us out http://RepsDirect.com or if you have any questions please feel free to reach out and ask.