I'm looking for a CRM for my high-touch eCommerce company. I'd like to keep track of all correspondence with customers, vendors, and strategic partners on one platform. I know Zoho CRM has a BCC drop box but it doesn't keep track of incoming messages.
Here are some other feature's we're looking for:
-Create different types of potentials and track their lifecycle. For example, I'd like a list of all strategic partnerships in the works and also have one for sales leads.
-Integration with Mailchimp (open to using another email provider if it's comparable).
-Integration with Wordpress.
Thanks in advance.