Disclaimer: I am Co-founder and CTO @RevampCRM.
I'd highly encourage you to check RevampCRM. It's an intuitive contact management, segmentation and sales and marketing automation built for SMBs, entrepreneurs, IC, and freelancers.
Revamp CRM allows you to automate segmentation, sales, and marketing under one roof. This enables you to notify or create tasks for your staff according to your lead/customer response to your marketing emails. Workflows also can update lead scores and send other emails. This kind of intertwined automation enables you to set lead nurturing on cruise control. It basically let you send relevant messages on a timely manner. There are few CRM systems in the market that provide sales and marketing automation in one system. RevampCRM and AgileCRM are good examples.
If you are a B2B, B2C, or both and sell online, RevampCRM is you best option in the market hands down. It comes with a powerful recommendation engine that you can use to automate cross-selling, up-selling, and re-selling your products. It allows you to segment your customers based on their purchase behavior as well as their demographics. Among other things it:
- automate order and shipping follow-up emails
- comes with intuitive very elegant eCommerce store dashboard to stay on top of your eCommerce operations.
Please check our eComerce Plan at https://revampcrm.com/eCommerce
If you use Shopify, use our Shopify App and it will take you less than 2 minutes to connect and sync your store into your RevampCRM account.
For B2B, Our Sales and Deals pipelines and dashboards are your team's best friends. We had customers migrating from Salesforce to RevampCRM and received very good feedback on how easy and yet powerful it is to operate.
In addition to the above, it comes integrated with 25+ business tools (Invoicing, helpdesk, chat, web forms, ...). It has open APIs so you can customize and extend based on your business needs. It also comes with:
- A well-integrated Gmail app that brings you contact info and notes from the CRM into your Gmail inbox and allows you to include gmail communications into the contact profile in your CRM account.
- A Lead Clipper Chrome extension that lets you extract contact info from many web pages (LinkedIn etc...) into your CRM account.
All our plans come with UNLIMITED Contacts. The B2B plan is $10/user/month ($12 if billed monthly). The eCommerce Plan is $16/user ($19 if billed monthly). It comes with 5000 emails per user. Separate email quota is available to purchase (you do not have to add more users to increase your email quota). We believe that you should not pay based on how big your contact list is but rather when you use it to send emails.
Hope this helps. wish you the best in your CRM hunt :)