Customer Acquisition · Freelancing

Has anyone used Thumbtack to source professionals or find new customers?

Pardeep Sumria Lovely Group

Last updated on February 12th, 2017

I recently came across Thumbtack which is a platform that connects professionals with customers. The company makes money by charging credits to professionals that are interested in sending quotes to customers. Each credit could be as low as $1.42 and professionals buy them in packages.

When looking at the service as a way to acquire new customers, I was a little bit skeptical as I have seen a mix of positive and negative reviews on the internet.

Since many of you are either customers on Thumbtack, or perhaps professionals using it as a channel to gain access to leads, I am interested to hear some of your experiences.


February 12th, 2017

Our experience went very well. The range of interested contacts allowed us to get a quality professional but outside of any agency or price inflated company.

Eli Epstein Head of Content at CoFoundersLab

Last updated on February 12th, 2017

Hi Pardeep,

I used Thumbtack recently to source a videographer in miami. originally I was looking on Upwork but I wasnt receiving any responses, nor could I refine my search any closer than "US." On thumbtack however I was able to list Miami as the city I was looking to hire in and within a few hours of my posting I received 5 good quotes.

Jonathon OBryan A Serial Entrepreneur! W/ Values...

Last updated on February 12th, 2017

Very useful dialogue! Thanks guys...