Due to Henry Hill's suggestion (@Henry-Hill-3), and his suggestion to implement higher prices our management of local lead generation products I wanted to create a dialog asking you how a product startup can produce better processes within Asana.
Creating a flow process with a clear input and an ideal output is the best managerial concept I can wrap my head around and implement.
The benefits of setting this up in a Kanban board like Trello or Asana, allow you to have clear steps where you can move a product through, through Agile or through a waterfall.
There are benchmarks. Clear goals.
You can assign a product leader, owner of the task to see it through.
However for our startup, once it gets to the end, work stalls. No feedback. No follow through. Just *task is done*.
Ranked a website? Cool. Its done. No see through.
Sent 20 leads? Cool. Focusing on other clients.
Putting out fires only to put out more fires. Bringing in more cash, new clients, to put out last months fires.
Organization and management would solve that.
So if there are any suggestions, I'd lap it up and implement it with our 10-client digital marketing firm.
However, his advice of six masteries within business was eye opening granted he runs a crypto trading algorithm startup lets him command respect. And I negelect 2 of the 6 profeciencies in business: Organization and Management.
Whether Asana or another tool or system, process flow and project handling can be addressed a number of ways. My labels of organization and efficiency are likely the same as yours of organization and management. The first step is detailed documentation of the life-cycle of a generic customer, from lead through subscriber maintenance.
Next you will add in the steps that cover variants where some branches of the service provided may not apply to all customers. Once you have the map of what exists today, it's possible to assess the methods used to accomplish each task in the workflow, look for efficiencies in systematizing certain elements, and examine alternative ways of satisfying the requirements that have lower cost in time or money.
It's iterative. You won't solve it in one pass. And it can really help to have someone not directly involved in the process today look at things with fresh eyes and another frame of reference.
The one part that you need to do to get started is documenting in writing the procedures as they exist today. If they're only in your head, as tedious as it might seem to write them out, it's going to be very difficult to evaluate and create more effective ways of handling your processes.