How can one prevent customers and vendors getting direct ??
Let say, I am doing a business where i am giving services to my customer where I'm provide them vendors according to their demands (who have some technical knowledge) for the sake of commission.
For the 1st time it may go good but for the 2nd time customer can contact directly to the vendor for their services. (Consequently, I'll have to lose my commission.)
What are the possible best ways to avoid such a condition to maintain a sustainable business.
Thanks for your times and opinions in advance
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Ah, the classic marketplace problem and one that has cost many companies dearly :)
Fundamentally, if you are not providing any meaningful service apart from connecting the parties once you probably do not deserve a commission.
So the short answer to your question is that you probably cannot.
What you can do, though, is add value to each transaction in addition to just connecting the parties. Think payments, escrow, insurance, conflict resolution, project management or other non-trivial additions.
I'm not following what industry would require you to refind the same vendors for a commission? What repeat value is there for me as a customer? Even if you put in place NDAs, liability and non-disclosure clauses, what you might get is no customers.
For any business like yours to survive you must add value. What can you deliver that Google cannot? That's what you're really selling to your customers. The referral is not the product. The value of the referral is the product. Your customers won't want to go direct if you provide something needed and wanted that can't be obtained by skipping your step.
Don't be a skeeze and resell other peoples work without adding value to it. If you can't add value to vendors you bring to a project - you are literally just wasting the customers money and they should cut you out post haste.
The easiest way is to build in non-circumvent and non-compete clauses into your vendor/contractor agreements. That's worked well for me.
I am really thankful to you all your comments are very important to me. USP & clauses might help to reduce this problem.
Check how Fiverr.com does it. Its as simple as that!