Startups · Entrepreneurship

How did Dropbox, AirBnB, and others acquire their first users?

Mike Manangan --

September 10th, 2016

Obviously all these folks are now part of the unicorn club. I wonder if any of you has some insights on some of the techniques that were used in order to engineer the growth of the company and make it to the top.


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Michael Hartzell Entrepreneur, Addicted to "Yes" - When Everyone Wins

September 10th, 2016

Mike,

Read this - it is an interview by Brian Chesky
http://www.theatlantic.com/business/archive/2013/08/airbnb-ceo-brian-chesky-on-building-a-company-and-starting-a-sharing-revolution/278635/

They are obsessed with customer service. 

We know - because we rent out a mother-in-law via AirBnB. They are tuned into the guests and hosts needs and "Good enough today is not good enough tomorrow" is a reality for them. They raise the bar.

How AirBnB Started - Infographic

Josh McCormack Owner, InteractiveQA - Marketing, Web Dev, Testing, Data & Market Analysis

September 12th, 2016

Sometimes you have to be willing and able to lose money for a long time. Paypal paid customers to use them. I know some wine by mail subscription companies that lost money for years to accumulate customers. If you really need a critical number of customers to be accepted by others, to validate your concept, to get acceptance by associated vendors or companies, you may have to run at a loss for a while.