IoT- Internet of Things · Legal

IoT entrepreneurs: Which items do you include in terms of services/T&Cs?

Chris Hote Start-up coach, investor

November 23rd, 2015

In the process of starting the sales of an noise analysis device, I wonder which terms of services, T&Cs I should define for the use of this device.
The device itself may be used for diagnostic (noise signature based detection), works on regular electrical plug, and relies on Wifi connection for data transmission.
Are there some specific liability limits I should set to protect the company from wrong usages of the device or from misinterpretation of the device diagnostics.

Work hypothesis: How Nest legally protects itself from the intended use of its device causing the highly unlikely event where the temperature of the heater goes beyond limits? A similar situation would be: how Ring protects itself from a user complaining he/she could not unlock the door to a doctor willing to cure someone in his/her house?

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Liza Taylor Communication Specialist at Keyideas Infotech

November 23rd, 2015

Chris, this is a great product. Noise analysis device would suit public places like creche, residential areas, schools and colleges. These places are important especially if the location is near the highway. Educational institutions need to get the least noise because it distract students from concentration in the classroom. Not to forget even Public Healthcare Centers can use this device so that their patients undergoing treatment aren't being deprived of rest and sleep. 

Chris Hote Start-up coach, investor

November 24th, 2015

Thank you Liza for your supportive comments and for your ideas where to place those devices. 
If you were to sell those devices, which claims would you expect those devices to be protected against?