Check out Altocloud.com We use Predictive Analytics combined with Chat, voice, video, content offers, etc. to engage visitors to prevent abandons, predict abandons, increase conversions, increase average order values, and to achieve many e-commerce outcomes.
We have e-commerce customers as well as B2B customers. One of our customers is the largest independent toy retailer in Europe.
Altocloud has out-of-the-box integration with Magento, Woo-Commerce and can easily be integrated with any e-commerce site or shopping cart tool.
We recently displaced LivePerson at a global company (over a dozen languages, 20+ website domains, thousands of chats per day).
Happy to discuss further if you like.