One of our prospects is adamant to get a software escrow in place for our on-prem software, but I've found out that IronMountain is pretty expensive (a bit less than $2,000/year per beneficiary/licensee with a standalong agreement).
Does anyone recommend a more affordable and reliable software (source code) escrow company?
Hi Simon and Karl,
Thank you for the advice. I forgot to mention that having the customer pay for the escrow is a pre-requisite he seemed to agree to. However, his cost expectations were much lower than the quotes I got from Iron Mountain and were based on actual fees his company currently pays to... Iron Mountain. I don't understand the discrepancy between what they claim they pay and the quotes I got and I'm afraid that the sizable escrow fees (compared to the license and support costs my company charges) will discourage him from buying from us and will turn him to a competitor (I know we're in a competitive situation, though it looks like we have an edge).
Anyways, I'm surprised there doesn't seem to be significant competition in the escrow market to bring down costs (which look way outsized to me - why does the setup cost $1,500 for instance?) and I thought I'd be proactive and suggest a more affordable service to this prospect.
As far as the agreement itself is concerned, I'm already covered, thanks (my wife is a contract lawyer).