Customer Feedback

Rob Phillips iOS & web engineer, product designer, startup enthusiast/advisor

August 22nd, 2013

In your experience, what are the best ways to collect consumer feedback about a new idea that you're considering? How do you balance telling the world... More

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April 29th, 2015

Being able to take feedback is really important for founders. It's also important to know what to listen to and what not to - I'm sure Facebook is... More

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Jeff Axup Sr. Manager, Palo Alto UX Design Research Group at Bosch

October 10th, 2013

I'm currently trying to get opinions / advice on a smart-jewelry product from female college students. However, I've found that campus women's groups... More

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Fareez Ahmed

May 1st, 2014

What's the best way to get quick (and preferably free) feedback on a landing page/website?

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Morten Jensen Founder at UserChamp; Chief Experimentation Officer at Playpen Labs

October 1st, 2014

I’m in the early stages of a project and have a few landing pages running to test value props and collect emails of people interested in trying the... More

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Kate Hiscox

February 18th, 2014

I've seen these on a few different sites and apps where a small window etc. will appear with a tip that also invites the user to comment. Any suggestions... More

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May 7th, 2020

A service that lets you try high end items before you buy. So example speakers or TV or drones, you get to try them for a week and then decide if... More

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April 8th, 2014

what would be the best way to go about doing customer service development interviews.What kind of questions are generally asked and what online tools... More

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Chris Carruth VP/Director. Strategy | Business Development | Operations | Product | Solutions

March 6th, 2015

Having worked with new apps for the past 15 years, including integrating consumer insights into their design and function, understand... More

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Danny Schaffer I help startups find and convert better prospects through LinkedIn

September 7th, 2017

Most of us have at some point been guilty of prioritizing our product features and benefits over our customers' problems. In a recent article on the... More

Read 4 answers