Customer Feedback

Rob Phillips iOS & web engineer, product designer, startup enthusiast/advisor

August 22nd, 2013

In your experience, what are the best ways to collect consumer feedback about a new idea that you're considering? How do you balance telling the world... More

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Anonymous

April 29th, 2015

Being able to take feedback is really important for founders. It's also important to know what to listen to and what not to - I'm sure Facebook is... More

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Jeff Axup Sr. Manager, Palo Alto UX Design Research Group at Bosch

October 10th, 2013

I'm currently trying to get opinions / advice on a smart-jewelry product from female college students. However, I've found that campus women's groups... More

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Fareez Ahmed

May 1st, 2014

What's the best way to get quick (and preferably free) feedback on a landing page/website?

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Morten Jensen Founder at UserChamp; Chief Experimentation Officer at Playpen Labs

October 1st, 2014

I’m in the early stages of a project and have a few landing pages running to test value props and collect emails of people interested in trying the... More

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Kate Hiscox

February 18th, 2014

I've seen these on a few different sites and apps where a small window etc. will appear with a tip that also invites the user to comment. Any suggestions... More

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Anonymous

April 8th, 2014

what would be the best way to go about doing customer service development interviews.What kind of questions are generally asked and what online tools... More

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Chris Carruth VP/Director. Strategy | Business Development | Operations | Product | Solutions

March 6th, 2015

Having worked with new apps for the past 15 years, including integrating consumer insights into their design and function, understand... More

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Jason Gorham Corporate Executive Recruiter at Aflac

May 27th, 2015

We are currently working through our hypothesis and have been emailing potential clients for interviews.  I'm not seeing a lot of responses and wondering... More

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Javier Solorzano Founder at Elektet

April 29th, 2015

I am curious as to how others approach potential users/customers via email. Examples include asking customers for feedback on... More

Read 4 answers