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Peter Swearengen

Director of Product Strategy at Originate

We would like to record some early usability tests which include both screen and user (face/hands) and potentially other metrics as well (clicks, mouse-tracking). We'd like to avoid hiring a pro testing manager (nothing against the profession) and instead build this capability in house.
Has anyone a strong recommendation for or against off-the-shelf utilities, like Morae or Silverback?