UX Development · UX research

UX Expert in CFL

Jason Kergosien Founder, Go Lean

April 19th, 2019

Any suggestions on a UX expert I could talk to in this group.


We have a very flexible app builder, but want to explore best practices for various UX scenarios.


Thanks!

Jason

Jason Kergosien Founder, Go Lean

April 22nd, 2019

Thanks, Tony. I think it's more of a conversation I'm looking for.


We have an application that manages building sites. The trick is that there are many elements on a page you can select, where you can adjust its properties. Our competitors either give them:


1. a small Properties popup or

2. a dock that pops out


The problem comes when additional details are needed.


in 1. they open another popup (and another if a 3rd level of detail is needed) example. This creates confusion in which popup is active and how you close them to get back to the main page


in 2, they open more docks for sub item. this means you have all these overlapping docks that are accordioned across the page, leaving little room to do work, and getting back to the main page can be a problem. Azure blades is an example of this, or just m


This may not be very clear, thus I want to have a good UX conversation on how to make this easier for the user.


Thanks for your thoughts!

Jason



Tony B All knowledge is self knowledge. Keep learning. Stay hungry.

Last updated on April 20th, 2019

You can post your question here if you like or message me directly. You might get a more diverse group of solutions if you post here, but I can understand if there are some privacy issues regarding the product.

Tony B All knowledge is self knowledge. Keep learning. Stay hungry.

Last updated on April 22nd, 2019

This is certainly a challenge, especially when you're feature rich and limited on visual real estate. Believe it or not, this is a pretty easy problem to solve depending on your current code base restrictions. You just need to revisit the overt features and prioritize what makes your application user friendly, and then build around this.


Let's start with a few quick questions:

// Do you have custom capabilities in developing your interface or are you using off the shelf code bases? This will let us know the restrictions you face in solving this as either a design challenge or data management, or both.


// Is this application Desktop, mobile or both? This will help define what your visual real estate restrictions are if it is primarily an interface and usability challenge.


// Do you want the user to view the options and the results of those options in real time? This will help you prioritize the features along with usability. I'm basing this off your general description of web management. I'm not 100% certain you are in WYSIWYG territory.


I actually have a design pattern solution that I might be able to share with you to really bump this up a notch on usability and being able to present a great deal of options in relatively small amount of space. I'll let you know ahead of time, I'm a bit more unorthodox than most other designers because I focus more on the decision making process and how to keep it stripped down, simplified and prioritized when it comes to UI/UX.


Brad Bader Building next-gen marketplaces. Interested in picks and shovels for AI, and fundraising technology.

April 22nd, 2019

Feel free to reach out.

Ezio E Magarotto, CUA UX Design & Strategy for Startups & Fortune 50-100, Principal in three Startups

April 23rd, 2019

Hi, Jason. Feel free to reach out. I'm always open to provide some high-level direction and/or feedback around UX.


Regards,

Ezio

Jason Kergosien Founder, Go Lean

April 22nd, 2019

Bold answers below.


// Do you have custom capabilities in developing your interface or are you using off the shelf code bases? This will let us know the restrictions you face in solving this as either a design challenge or data management, or both.

We have full control of the code base. Right now, it's a React single page application and my team is pretty capable to implement whatever UX pattern is needed.



// Is this application Desktop, mobile or both? This will help define what your visual real estate restrictions are if it is primarily an interface and usability challenge.

Web and responsive mobile (mobile is definitely less important). We can take advantage of responsiveness and full screen real estate


// Do you want the user to view the options and the results of those options in real time? This will help you prioritize the features along with usability. I'm basing this off your general description of web management. I'm not 100% certain you are in WYSIWYG territory.

So, the admin part is purely forms/lists/etc., not necessarily WYSIWYG. With that being said, we will likely have a live preview "tab" where they can switch and see that. We may eventually get to the WYSIWYG interface for all this, but I'm not convinced that's the way to go. (another UX question ;)


I actually have a design pattern solution that I might be able to share with you to really bump this up a notch on usability and being able to present a great deal of options in relatively small amount of space.

I'd definitely be interested and very much appreciate your help.


Jason

Tony B All knowledge is self knowledge. Keep learning. Stay hungry.

April 22nd, 2019

ok. We are ruling out live view for now. I do understand how the popups can become an issue on UI management. Is it possible for you to define a task and then provide an example of how your current UI works for that? Basically a run through of how the popups start to get piled up when trying to walk through a few basic tasks. I admit, it's a bit hard with hypotheticals if you can't share the actual screens, but any specifics will certainly help.


I'd also be willing to hop on hangouts for a quick screenshare workshop exercise. I'm really trying to help get the community here a little more engaged, but that might be difficult if we can't share the workthrough and if it drags on a bit too long. :) Maybe we can record the workshop video in 10 min or less and post here for anyone interested? I can manage that part if you're up for it.