Saas · SaaS sales

What are the best sites and resources to learn about SaaS?

@startupjames Biz dev top performer looking for a new project

April 1st, 2015

In the last 6 months I have seen my business shift from being product based to service. Our next step is into the SAAS business model but I am struggling with finding good resources of information. I'm told that the Automatic Customer was a good read but I wanted to get some more input. Are there any forums that address the business model specifically?

Lalit Sarna Business & Technology Leader

April 2nd, 2015

Tomasz Tunguz

Lucy VP of Marketing, jack of all trades

March 21st, 2018

I'd also add Churn University here:

A huge pile of modelling, pricing and churn calculation clarified.

Andrew Beranbom First Tube Media

April 1st, 2015 is a monster resource...

Ian Gotts Founder at Q9 Elements

April 1st, 2015

We wrote a book called "Thinking of offering a cloud solution" which has every question that you need to consider if moving from offering a product / on premise solution to SaaS.  So not a fun read, but makes you think of everything and avoid some potentially expensive mistakes.

David Schwartz Multi-Platform (Desktop+Mobile) Rapid Prototyping + Dev, Tool Dev

April 1st, 2015

Both "The Automatic Customer" and "Hooked" are excellent resources -- two sides of the same coin, IMO.

That said, they probably apply more towards consumer needs than business needs. In my mind, SaaS is a B2B solution, and that can be a much harder nut to crack and sustain over time. It's also a smaller market that requires a lot more education and higher ASPs than the consumer market (in most respects).

Dale Lampson Product Management at Fitbit

April 1st, 2015

SaaS is a big tent.  If you're interested in the customer success/management side, try Mikael Blaisdell's Customer Success Association and its related Forum (hosted on LI).

@startupjames Biz dev top performer looking for a new project

April 2nd, 2015

Thank you all
Thia is some really great info.

Chris Bechtel Digital Marketing Executive, Customer Acquisition, SaaS Sales Coach, Start-Up Advisor and Growth Hacker

April 1st, 2015

Hi James, There are a lot of SaaS resources out there - depends on what you are looking for. I'd recommend checking out Jsaon Lemkin's as well as Lincoln Murphy's blog and lastly Tomasz Tunguz is a VC who blogs about SaaS. Hope that helps! Chris Bechtel 310-963-5692

Steve De Long Learning Faster Than Anyone Else.

April 1st, 2015

David Skok's blog covers a lot of SAAS topics. Super useful information.

Simon Bone Founder At Zoom Labs

June 7th, 2015

You may be able to find the videos for somewhere
This is a really good free  Ruby on Rails - course based on