In my observation, when most startups begin, they are a group of two or three people working together in the room. There's little need to put in systems and processes in place to clearly communicate the business's mission and vision, to onboard new team members, to ensure clear communication, and to keep people accountable to outcomes.
However, as startups grow, they go through growing pains when all of a sudden, founders find that they've hired someone who's a poor fit, or that they don't have good systems for onboarding or firing, or that there are not clearly defined roles and responsibilities.
My question, then, is what are the essential/best tools for managing people in a growing startup? Some off the top of my head are:
- Clear mission and vision
- Clear values, norms, and working agreements
- Robust hiring process that includes work samples and trial periods
- Clear roles and responsibilities
- Clear project management procedures
- Robust onboarding process
- Regular check-ins
And, what are good resources that you've found to answer a question like this?