Building Teams · CRM

What is the criteria for selecting a Saas AI powered CRM?

Kumaresh Tirukonda Sales Professional helping Startups and SME to get their first clients in various geographies

Last updated on November 19th, 2018

What is the criteria for selecting a AI powered CRM?

Robin Paul Co Founder & CEO of Minoti Inc

November 20th, 2018

1)Check It's team on Linkedin. Most of the AI startup are based on Cheap open source frameworks. It is not invest onto a product what is based on a Free Product


2) Check it's NLP capacity and how much automation it can do like or better than human

Paul Garcia marketing exec & business coach

November 20th, 2018

My guess is that it would be extraordinarily difficult to have a CRM involve AI because the nature of a CRM is the relationship you create between two people, one at the company and one at the customer side. It's not automated, though CRM may log/perform some automated marketing functions. Perhaps you're thinking BI tools (business intelligence) and not CRM?


You'll have to be more specific. Are you creating an AI-based CRM or are you looking to find an AI-based CRM? I believe neither exists. More important than labeling it, what is it you actually want the software to accomplish?

Tommy Hooks Founder @wodanlabs, LegalTech | Seeking Co-Founder & Advisor Opportunities

November 22nd, 2018

Hello Kumaresh, what are you looking for the AI to accomplish? You may want to check out Salesforce CRM, which has Einstein built-in to act as a digital assistant and provide insights. You can find more details on the Salesforce Einstein product overview page. Btw, I have no personal affiliation with Salesforce other than as a customer.