Live events · Event Management

What's the best way to handle "latency" in event applications such as Eventbrite?

Dominic F. Tarantino Entrepreneur who seeks to connect with bright people who are interested in bringing ideas to life.

April 15th, 2015

What's the best way to keep users engaged between events to mitigate latency on event management software?

Yuriy Lozinsky True Nerd @webinerds (MCSE, CSM, CSPO)

Last updated on November 13th, 2017

Hi

It looks like you need to build omni-channel to deliver message about one particular (past?) event to your audience though multiply ways. As I understand we are not talking about new sales (direct sales - tickets for new events) but about something like "smart follow ups" after spent events to retain visitors (cross-sales) and attract new ones (up-sales)

I agree (and upvote! :) ) that chat-bots are really helpful in the broad sense: FB messenger, Viber, WhatsApp, Telegram, Line, WeChat & etc. It depends on covered area/audience. Anyway, it is just a tool.

The real value is the useful content that may be shared through two groups of people: ones of them were attendee (closed group) and last ones weren't (wide, open group). What is it? Slides? Videos? Insights? Emotions? Something that motivates people to attend events (and buy tickets) more and more.

So, it is about strategy, not about tools.


Best regards

YL

Smit Patadiya Cofounder - Bothash

November 13th, 2017

Chatbots would be the best option.

Michael Brill Technology startup exec focused on AI-driven products

April 15th, 2015

I'd definitely adjust your multiplex demodulator to confirm to idiomatic UDP substrate reference platforms.

Seriously, can you ask the question another way? Not sure what you mean by latency here.

Dominic F. Tarantino Entrepreneur who seeks to connect with bright people who are interested in bringing ideas to life.

April 15th, 2015

@ Michael - :) that gave me a good laugh. In event applications such as Eventbrite or, say Brown Paper Tickets, which allow users to create events online, distribute them and sell tickets, there is an inherent problem of "event latency" which, after the event, most people will forget about your service until some other event is brought to them either via social media, event invitation through said software, or via email or all three. What I am exploring is how to keep users engaged during these periods in between events. I know of some possible solutions, some of which have been used by said companies in the past through the use of photos, follow-ups & suggested connections based on people who share the same interests, but I'm wondering if there's more than just that.

Rob G

April 16th, 2015

@Brill gets the smartass gold star of the day ! 

Daniel Ice

April 16th, 2015

Dominic,

I am working on a product that lets you push text to customers and allows them to buy. It would be a good fit to present people with offers for tickets in areas they say that are interested in.

Best,
Daniel Ice

Michael Brill Technology startup exec focused on AI-driven products

April 16th, 2015

@Rob, what I lack in utility I more than make up in snark.

@Dominic... rather than us fumbling around with random ideas you've already thought of, can you describe the basic platform and differentiation? Why did you wake up one day and decide to do this?