Communications · Conference calls

What's the most cost effective solution for virtual team conference call?

Dave Angelow Board Member at HAND Austin

March 24th, 2014

We're starting a professional services organization and each member needs an account to set-up calls.  Of course cost is an issue and for professional image reasons we need something other than Free Conf. Call.

We need to have access from global locations - Far East, Europe, etc. with the magnitude of VoIP solutions would value the help of the group on the best alternative.

Thanks!

Kate Hiscox

March 24th, 2014

Take a look at Twilio - http://www.twilio.com/docs/howto/twilio-client-browser-conference-call And combine with Sonetel access numbers. Should be as cheap as it gets! Let me know if you need advice. Sent from my iPhone

Mark Neild Empowering quietly creative people to prosper through innovative yet authentic and engaging business models

March 26th, 2014

Dave If you are going to use video calls you can do a lot worse than zoom http://www.zoom.us Mark

Dave Angelow Board Member at HAND Austin

March 25th, 2014

Thanks for the recommendations and a colleague suggested a tool not mentioned - StartMeeting.com

It looks appealing as it allows custom messaging and around $2-7/month.

I'm skeptical simply because it's such a low cost, does anyone have experience or opinion on the tool?

Kevin McLaughlin

March 24th, 2014

Skype for internal and Mobile Day for convenience and customers

Rob G

March 24th, 2014

is this customer-facing or just internal?  Your question was "most cost effective".  we use skype and as long as one of you has a paid subscription you can make group calls from all over the planet.  quality is pretty good. and cost is very reasonable - i don't recall but i think we pay $30/yr?  Video and screen sharing is a bonus. 

Grant Moller MBA | PMP | Certified AWS Architect | Entrepreneur

March 24th, 2014

I have used Skype, Google Hangouts, GoToMeeting, WebEx and Join.me.  WebEx was the best solution for global access as I found they have local numbers in the most countries for participants to call.  When dealing with China or some areas or organizations where bandwidth is not the best, Skype and Google proved unreliable (dropped calls, poor connection, freezing). GoToMeeting is good, but they don't have a local number for China.  Join.me is working well, but I haven't fully tested with China or Mexico yet. 

WebEx is the winner for us working in virtual teams around the globe, but it is also pricey.  If you need to absolutely be reliable, though, the price may be worth it.  If you can deal with inconsistent connections, a mix of Skype, Google and Join.me are good alternatives.

Eric Landeen Director at doxo

March 24th, 2014

I have used Skype to conference with my team in India.  I thought it worked pretty well.  I loaded it up with $10 and after a 3 months of weekly 1 hour conference calls, I still have $9 in my account.  For US based calls, I've used freeconferencecall.com which has also been pretty good- no need to set up a reservation in advance of the call, and I've never bumped into their paid tier- no idea how those guys make money- so far I've never paid them anything.

Dave Angelow Board Member at HAND Austin

March 24th, 2014

Rob The solution needs to be customer facing, voice only and global access Kate. Twillo looks interesting and would like to follow up directly to get your experience Thanks  - Sent from my iPhone

Tim Scott

March 24th, 2014

When Skype is not possible, I use Speek. Very nice online UX and good call quality. I getting by with the free account, but they have various premium tiers, which seem pretty cheap.

Vijay MD Founder Chefalytics, Co-owner Bite Catering Couture, Independent consultant (ex-McKinsey)

March 25th, 2014

Uberconference is a decent conference call option.  You can get local access numbers to most countries if you pay $10/month, allowing global calls.  Lines are high quality and feature set is much better than other conf call systems I've used.