Logistics · On-demand

Zirx vs. Luxe?

Anonymous

October 14th, 2015

Zirx & Luxe are both on-demand, car service companies that are operating and competing in the logistics industry. If this were to be a winner take all play, what is it that would make either or win? Above-average customer service? Efficiency?

Mary Fox

October 14th, 2015

Given highly fickle users and would-be users nowadays, enough money in their banks to engineer super easy onboarding and absolute outstanding customer service - at least until they scale to a decent number of repeat users that gives them leverage (with partnerships, etc.,).  Sounds like a soundbite I know, but at this point, no mon/no fun...