More than 10 years in Account and Project Management, both in consulting and product companies, managing clients throughout the world: USA, Australia, China, Italy.
Developed strong customer-centric approach in over 12 years of consulting experience, 7 of which in one of the Big 4 Consulting company (Accenture).
Played key Presales and Solution Architect roles in Real Time Rating & Billing projects for Tier 1 Telco companies.
Expertise in a number of BSS competencies including Real Time engines, CRM, Order Management, Rating, Billing, Payments, Financial Accounting and Credit Management business processes involving a variety of customer care, billing, and AR packaged software applications.
Long experience in managing multi-site workforces, including onshore and offshore delivery teams.
May 2011 - December 2016