Denver, Colorado, US
Denver, Colorado, US
Founded 1 startup
I own and founded Break Bread Consulting, a company dedicated to helping restaurants understand technology and apply the appropriate systems to maximize success. I am very passionate about giving back to the industry that has given me so much and, in addition to my consulting company I sit on the board of directors for the Colorado Restaurant Association.
My current project - I would like to find one or two cofounders to apply with me for the techstars program in Boulder. My ideal cofounders would be a programmer with experience in search engine design to create something similar to kayak and a marketing/sales specialist that has experience with marketing consumer products.
We cannot solve our problems with the same thinking we used when we created them. - Albert Einstein
Break Bread Consulting
January 2014 - Today
This is a restaurant consulting company focused on helping restaurants navigate the technology space. We work with restaurants and groups as interim IT specialists to help find the most effective software programs for their style of service and their brand.
November 2010 - March 2012
- Served as founding member of OpenTable flex conversion team, collaborating with my peers to assist restaurants in the transition from slot to flex software - Helped with the development of guidelines for optimal flex conversions, balancing sales and conversion goals with in depth personalized training for each restaurant - Recorded first flex training videos to help assist restaurants in a convenient training method for their staff - Worked directly with restaurants, training their staff on the new software and optimizing their systems for maximum reservation availability - Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending matter with the restaurant. - Handled escalation calls with Tier II support to assist with flex glitches and reprogramming based on client needs