Atlanta, Georgia, US
Atlanta, Georgia, US
First time founder
Inventive, creative, original, and passionate are all words that can be used to describe me. I am a big thinker who is constantly coming up with new ideas and finding ways to improve day to day life.
Professionally I have over 10 years’ of combined experience in health insurance and corporate training. The last 6 years I've focused my skills in corporate leadership and organizational consistency with an emphasis on educating employees, improving efficiency and productivity.
My current position at an IT consulting firm has sparked my interest in the world of technology. A consistent theme I've noticed is the way in which technology has made dating more complicated and impersonal. I am interested in developing a mobile platform that addresses the gaps in online interactions while enhancing the dating experience.
I would love to connect with professionals who are interested in helping me make this idea a reality.
Be Stubborn About Your Goals and Flexible About Your Methods. - unknown
Consultant Development Manager
June 2016 - Today
I design, develop, and implement high quality soft skills and career advancement training solutions to IT Consultants. • Conduct 6 to 8 week instructor led training sessions which cover interview best practices and personnel development sessions. • Successfully serving as intermediary between iOS, Android, Exchange, and SharePoint technical trainers and IT consultant training teams identifying opportunities for technology specific training and trainee skill level. • Trained, developed, and managed a team of 40 IT consultants. • Contributed to training process success by identifying training gaps and developing improvement strategies to ensure IT professionals continues career advancement. • Develop and implement new standard operating procedure, training materials, assignments, and progress tracking tools that meet specific needs for new hire classes resulting in 10% increased project success. • Developed fun, interactive training activities to improve new material learning and retention. • Create and maintain instructor materials (course outlines, instructional materials, and training aids) for increased consultant engagements.
Life Cycle Manager / Benefits Coordinator
February 2016 - June 2016
Conducted in person benefits plan orientation sessions, including medical, dental, vision, life insurance and short-term disability during open enrollment and for new hires. • Informed employees on benefits agreements, HR policies and procedures, plan perks and limitations for major medical health insurance plans such as, Blue Cross Blue Shield, Aetna, Humana, Kaiser, United Health, and Cigna. • Successfully managed new hire and open enrollment for major accounts ranging from 100 to 1000 employees. • Deployed "Cisco WebEx" to present live webinars and created efficient video orientation presentations for clients with scheduling conflicts. • Served as liaison between employees, broker and insurance providers; resolved benefit related issues and ensured effective utilization of plans and positive employee relations • Consulted with employees on benefits eligibility and plan provisions. • Answered questions and resolved employee concerns related to COBRA, HIPPA, ERISA, FMLA, Section 125, FSA, and 401K.
Sales & Operations Manager
October 2011 - September 2015
Responsible for developing and maintaining operational objectives for Aflac’s Broker Channel. • Represented Aflac and other insurance companies as an independent contractor for Health, Supplemental Health, and Life insurance. • Trained, developed, and managed a team of 20 multi-location staff members which consisted of Corporate Trainer, Administrative Specialists, and Event Planners. • Partnered with benefit administration providers to enroll employees seamlessly in group insurance plans in person as well as teaching employees how to self-enroll for certain policies online using Aflac’s Everwell web site over the phone. • Represented Aflac at various benefit fairs and trade shows. • Delivered white glove concierge service to brokers by customizing benefit offerings to meet the needs of the client. • Managed and trained a team of 17 Administrative Specialist on Aflac’s insurance products. • Managed 3 event planners and supervised 128 meetings and events, 14 broker VIP meetings, 26 broker boot camps, and 8 tradeshows. • Managed broker channel’s training program. • Contributed to Aflac’s success in exceeding $75 million sales target by 11%. • Lead development for over 25 new standard operating procedures for Aflac Broker Channel and Aflac Broker Solutions. • Contributed to 2015 $524 million sales goal while simultaneously developing plans and training guides for administrative assistants and events teams.
University of Phoenix
BS, Health Care Administration
2007 - 2011