Carol Reyes

Brookline, Massachusetts, US

Carol's Skills
Business Development
Product Management

About Carol

I am a highly strategic, solutions-oriented customer experience expert and leader with a proven track record of revenue and enterprise customer satisfaction achievements within cutting edge products and service environments. My professional background includes a wide range of experiences, from owning my own high-tech start-up companies, to managing international teams and global accounts for a Global Software Vendor.

My professional highlights include:
- V.P. of Sales and Services Operations at my third High Tech Start-Up
- 10 years of program management experience within worldwide sales and services, carrying quotas of $10M+.
- Extensive experience in client advocacy, managing client relationships and cross functional global services delivery teams around the world.
- Highly successful at managing teams and projects, and selling complex, large scale implementations.
- Proven ability to grow revenue founded on building strong customer relationships and creating sales and services management processes that ensure user adoption, enhance efficiencies, increase customer retention and garner results.
- Experience working closely with C level officers to influence decisions to implement innovative programs and go to market strategies for services and multimillion dollar Cloud solutions.
- 15 years of services/solution sales experience. Six years as top performer and MVP selling $4M+ of products, Managed Services and Cloud Solutions to both Fortune 500 companies and SMBs.

Masters in Management and Marketing Candidate – Harvard University Summer 2015
Bachelors in Arts – Suffolk University 1993
Computer Graphics and Marketing – New England School Of Art and Design 1991

I am looking for start-ups in the Boston Area. I can co-found and focus on the business development aspect of the business and program management.