Cheng Peng

Edmonton, Canada

Business Analyst @ IBM
Cheng's Skills
Business Development
Marketing
User Experience
Design
Finance
Fundraising
Legal
Operations
Product Management
Public Relations
Recruiting
Sales
Strategy
Technical
Background

About Cheng

Cheng is an open-minded, adaptable and passionate 4th year Management of Information Systems (MIS) student with skills in presenting and communicating technological strategies. He is currently working towards his Bachelor of Commerce degree at the University of Alberta School of Business, focusing on both his major in MIS and his minor in Marketing. Aside from academics, Cheng dedicates his time to develop his abilities in critical thinking, problem-solving and decision-making by participating in various business conferences, case competitions and cooperative education placements. He is currently pursuing Spanish as his third language through his elective courses to pursue his dream of travelling within South America. Lastly, he possesses a positive attitude, cares about feedback and is always striving to make improvements to unravel his full potential.

Work Experience

Cloud Concierge Support Analyst

IBM

May 2017 - Today

•Contributed to process and technology improvements in areas of quality control, content management and automation •Provided cloud support to BA Analytics Technology sellers and meet same day response Service Level Agreements •Completed small projects related to IBM Cloud Operations

Education

University of Alberta

Bachelor of Commerce, MIS major/Marketing minor

2013 - 2018