First time founder
I am currently building a Dating App that takes UX to a whole new level.
Looking for a Technical Co-Founder to partner with to accelerate the business.
Having been in the banking industry for 14 years and 7 years in senior management, I have developed a strong business acumen to complement my technical computer engineering background in College. Having a strong customer facing background of 14 years & trained as a computer engineer, I develop & design solutions with the customer user experience in mind. With my strong business acumen as a Senior Manager in sales management, I am also able to tie up the profitability of the business when providing any solution.
Do drop me a note if you share the same passion!
Luxe Society Group Pte. Ltd.
October 2018 - Today
Found & innovated breakthrough dating solutions. Designed Website and App to digitalize Service offerings. Created market awareness and marketed branding through SEO, SEM & social media.
Deputy Cluster Head
February 2017 - October 2018
Reported directly to Head Branch and Group Premier Banking. Committed to achieve results as evident in Business performance. Achieved Top position in Financials for Premier Private Client in 2017. Overall 142% YTD. Achieved Top position in Loan Revenue for Personal Banking in 2017. Overall 195% YTD. Driven key financials, Expanded business and Groomed individuals (Promotions Quarter on Quarter within cluster) within a cluster of 233 staff; consisting of 7 Personal Banking Branches, 3 Premier Centers and 1 Premier Private Client Team. Developed and drove strategic initiatives on business acquisition and product penetration within the cluster to ensure profitability of business. Consistently met Audit standards Year on Year. Master Trainer on various training courses (Portfolio Engagement Strategy, Building Superior Relationships) to Managers.
Treasures Business Manager
October 2012 - February 2017
Committed to achieve results as evident in Business performance. Achieved Top Banding and ranking of 2nd position TRON. Overall 125% YTD, 162% UT, 487% ELN and 183% UL in 2013. Achieved Mid 1 Banding and ranking of 3rd position TRON. Overall 112% YTD, 127% Treasury and 181% UL in 2014. Promoted to VP after 2 consecutive years of good performance. Inducted to Talent Programme in 2014-2015, 2015-2016. Championed Treasures Town Hall and POSB Kid’s Run 2013. Rallied stakeholders to garner highest donations till date from Treasures of $69,671, contributing 34.1% of CBG total of $204,283. Assisted TBD in engagement and management of the Team in her absence. Groomed and developed people. 4 TRMs promoted from ranks of Associate to AVP and VP to continue their career aspirations in TPC. Able to think out of the box. Helped to spearhead various First time Customer Experience (CE) initiatives in the Parkway Parade Centre’s Digital transformation in 2014-2015. E.g. WIFI Survey, Digital Door Access, SMS Teller Q, TRM SMS Response system. Well-articulated and visible. Effectively gave opening speeches for UL seminars for the Team to ensure engagement from customers. Able to connect and communicate effectively and earnestly with various people. E.g. Customers, RMS, Managers, stakeholders and superiors. Thus building great rapport with various stakeholders within the bank and able to get things done as eminent in the projects tasked. Achieved Q12 Score of 4.15 in 2013. Achieved Q12 Score of 4.41 in 2014.
Treasures Relationship Manager
April 2010 - September 2012
Very service oriented towards demanding High net-worth Priority clients. Through service to generate sales towards the bank. Disciplined to do outward-bound calls to clients to ensure engagement levels in portfolio. Handled a portfolio of AUM SGD 180M who is constantly engaged with me. Built an extremely good rapport with High Net worth customers who still engages me even till this day. Very well versed in Treasury Products. Able to bring in New to bank sales in Currency Pairings, Equity-Linked Notes.
Senior Relationship Manager
Standard Chartered Bank
June 2008 - March 2010
Very service oriented towards demanding High net-worth Priority clients. Through service to generate sales towards the bank. Disciplined to do outward-bound calls to clients to ensure engagement levels in portfolio. Handled an AUM of SGD 50M. Very well versed in Treasury Products. Able to bring in New to bank sales in Currency Pairings, Equity-Linked Notes. Possess good knowledge of Mortgage loans and own Housing agent contacts for Loan referrals. Able to handle SME products like Business Installment Loans, Micro-loans and Mortgage loans. Able to bring in Insurance cases from Priority clients as well to hit insurance targets set.
Senior Personal Financial Manager
August 2006 - May 2008
Promoted from PFM to SPFM after 8 months with the bank. Awarded Quarter 1, Quarter 2 Top 10% Sales Bank wide Achiever Awards. Awarded Top 10 sales bank wide in sales of In-House product POSB InvestSteady. Top 16% in sales league out of a total 180 Financial Managers in 2007. Awarded Aviva Elite (Seasoned) Category in Regular Premium Insurance Sales. Assisted new BBM in management role with CSRs and PFMs in her absence. Able to work independently to achieve targets. Very sales driven, focused on targets given to achieve it.
Personal Financial Consultant
October 2005 - July 2006
Achieved targets in Cecil St Branch that was lowest in sales Bank wide. Achieved RP target basket set by the bank. Able to handle savvy customers in CBD district. Serviced loans, Corporate accounts opening.
Nanyang Technological University
Electrical & Electronics Engineering
2001 - 2005