Gerardo Laster

Kings County, New York, US

Business Transformation Leader ✅ CSM | PSM | SAFe SA ✅ Lean Six Sigma Black Belt ✅ Agile PMO Leader
Gerardo's Skills
Product Management
Operations
Design
Background

About Gerardo

Over 15 years of international experience in the Software, Localization, Translation, and Publishing businesses as Globalization Manager, Startup Founder, Business Strategist, Product Manager, Publisher, Editor, Automation Software Engineer, Team Lead, and Product Specialist with a proven track-record setting up operations, improving operational capacity, driving quality improvements and aligning and developing people.

Key Success Areas:
* Strong focus on Software Globalization, Internationalization, and Localization; Transactional Process Improvement, and Software Product Development
* Key contributor and leader in expanding the operational capability of Citrix's Translation Services and Citrix's Globalization Services Teams to support rapid revenue growth from 400M to 3.2B
* Leader setting up large, complex operations for Desktop Publishing of multi-million Translation ventures
* Experienced Strategy, Product and Operations Manager with a background in web technology, mobile apps, and enterprise software
* International User Experience (UX) specialist and Localization and Internationalization expert
* Successful team builder

Currently Focusing on:
* Big Data and Business Data Analytics and Statistical Analysis for Customer Insights and International Market Opportunity Analysis
* Process, Product Performance, Service, Customer Engagement and Channel innovation
* Lean and Six Sigma Process Improvement
* Localization and Globalization Innovation Leadership, Operational Excellence Leadership, Localization and Internationalization Leadership

Certified Lean Six Sigma Black Belt, Certified Scrum Master, and Manager of Quality/Organizational Excellence

Work Experience

Principal Consultant | Agile Coach | SAFe Agilist | Lean Six Sigma Black Belt | CSM | PSM

Infosys

May 2016 - December 2016