JAGJIT SINGH JUTLA

Chandigarh, India

Demonstrated skills in retail sales, business services and client relationship management
JAGJIT SINGH's Skills
Management
Operations
Sales
Business Development
Design
Finance
Fundraising
Growth
Legal
Marketing
Product Management
Programming
Public Relations
Recruiting
Strategy
Technical
User Experience
Background

Age Group

25-35

About JAGJIT SINGH

Results-focused and business-savvy professional seeking new opportunity to advance skills within an organisation that values strong attention to detail, adaptable interpersonal skills and sound problem solving. Demonstrated skills complemented by career background in retail sales, business services and client relationship management

Quote

Always make a total effort, even when the odds are against you. - Arnold Palmer

Work Experience

P/T Retail Associate

7-Eleven Super Store Pty Ltd

February 2014 - May 2016

• Use high attention to detail performing accounting / finance related tasks: cash handling, processing transactions, EFTPOS, inventory management, stock-taking, writing off damaged or stolen goods, asset maintenance • Apply developed understanding of company’s product and service range to assist efficiently assist customers with issues and enquiries, providing a memorable hopping experience • Actively participate in team meetings and putting forward suggestions and ideas to contribute to discussions / solutions • Take ownership of responsibilities during shifts and ensure tasks are completed within deadlines and quality standards.

Retail Manager

7-Eleven Super Store Pty Ltd

December 2011 - February 2014

• Promoted from Team member to Retail Manager. • Reported to the district manager and Franchisee regarding all store and staff issues. • Managed staff of five sales associates. • Investigated and resolved customer queries and complaints in emphatic manner and solved unresolved customer issues. • Adhered to all confidentiality requirements at all times. • Developed strong relationships with suppliers and head office management. • Completed series of training sessions from 7-Eleven Fred. • Trained and developed new associates on POS system and key sales tactics. • Generated repeat business through exceptional customer service.

Console Operator

7-Eleven Super Store Pty Ltd

April 2008 - December 2011

• Act as a frontline officer managing sales and operations within retail environment • Manage inbound telephone calls by customers servicing their complaints and enquiries within a timely manner • Participate in inventory management and stock control • Perform administrative tasks: record stock movement, broken and damaged stock, incident reporting, product returns • Process transactions using cash register and EFTPOS

Education

Swinburne University of Technology

Master of Professional Accounting

2014 - 2016

Carrick Institute of Education

Bachelor of Business (Hospitality and Tourism)

2010 - 2011

Carrick Institute of Education

Advanced Diploma of Hospitality Management

2008 - 2010

Panjab University

Bachelor of Science

2004 - 2007