Johnathan Lightfoot

Product Management, Operations, Programming

Washington, District of Columbia, US

Background

About Johnathan

Visionary and goal-oriented IT Professional with demonstrated experience in planning, developing and implementing cutting-edge information solutions to address business opportunities. Developing strategic plans for worldwide product support, implementation and operation of client services, training, and quality assurance. Initiating and enforcing strict budget controls addressing company need and promotion of growth. Adept at crisis management, troubleshooting, negotiating and problem-solving. Advance positive corporate image through public presentations. Experienced in joint application development, benchmarking, capacity planning. Project and resource management, cross-functional team management.

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Quote

Take time to deliberate; but when the time for action arrives, stop thinking and go in. - Andrew Jackson

Headline

INFORMATION TECHNOLOGY | BOT ARCHITECT | AI

Work Experience

Director of Applications Development

Stinger Ghaffarian Technologies

December 2014 - December 2016

Relationship Management – Managed strategic relations between internal Information Technology resources, corporate business units, and client programs, as well external entities, including government vendors, and partner organizations. ● Strategic Planning - Managed planning, defining, forecasting and reporting of the technology strategy and roadmap for each application developed using sound computer science principles. Developed, recommended, and issued policies and procedures and interpreted information computer and telecommunications technologies for company program and remote offices. Ensured the service integration of IT programs and services. ● Fiscal Responsibility - Developed, implemented, and formulated department’s IT budget also coordinated budget formulation and execution with appropriate company staff and offices on a yearly basis. Identified the policy agenda and company authority for Information Technology Investment Review, Technical Review Board, Information Technology Steering Committee, and other meetings for capital planning, investment control, and resource allocation. ● Project Management – Implemented a Project Management Office to maintain SDLC requirements analysis, system analysis, solutions design, cost/benefit analysis, market research, testing, implementation, and post-implementation confirmation, ongoing support, IT maintenance, and upgrade. Established performance metrics to measure project statuses. Initiated and monitored contracts and reported contract completion and evaluations to Purchasing with pay or not pay authorization. ● Supervisory Experience - Recruited, assigned, coached, counseled, scheduled and tracked the daily activities of technical and Project Management staff using organizational policies and procedures. Also, managed the deliverables of third-party consultants and vendors. Performed supervisory duties for IT Specialists and Management Analysts. Evaluated the work performance of subordinates.

Principal SharePoint Architect

GP Strategies

August 2011 - November 2014

• Leadership - Led a SharePoint Practice of developers, project managers and business analysts, which realized over $300,000 in revenue the first year it was operational. Performed supervisory duties for IT Specialists and Management Analysts. Evaluated the work performance of subordinates. Ensured the service integration of IT programs and services. • System Development - Gathered information for technical projects to coordinate work efforts. Produced quality deliverables and information systems with aggressive timelines in coordination with the business. Planned and established work schedules, deadlines, and standards for acceptable performance. Provided technical requirements and descriptions of the work to be accomplished. Articulated overall work plans, criteria, and timetables for technical assignments. Ten enterprise level applications developed and deployed. Developed solutions to integrations and interoperability issues. Reviewed system metrics to foresee possible issues with the deployed solutions. • Problem Solving - Approved, monitored, and provided technical assistance on automated systems for effective and efficient program operations. Approved, monitored, and provided technical assistance on automated systems projects for effective and efficient program operations. Responsive to the business to resolve issues and provide timely resolution to problems. Collaborated with stakeholders to ensure solutions met their needs while keeping in mind the strategic plan for the business. Provided authoritative guidance for the resolution of complex issues. • Supervisory Experience - Recruited, assigned, coached, counseled, scheduled and tracked the daily activities of technical and Project Management staff using organizational policies and procedures. Also, managed the deliverable of third-party consultants and vendors. Performed supervisory duties for IT Specialists and Management Analysts. Evaluated the work performance of subordinates.

Adjunct Faculty

Howard Community COllege

January 2008 - January 0

• Developed and implemented mission-critical disaster recovery procedures and recovery techniques. • Implemented systems testing cycles to ensure disaster recovery plans met the needs of the business. • Reported to executive management on major accomplishments, issues and concerns.

Owner/CEO

TechForce, Inc.

September 2004 - September 2011

● Software Development - Worked with offshore software and development companies for the production of a software package aimed at the Training Industry. Performed supervisory duties for IT Specialists and Management Analysts. Planned and established work schedules, deadlines, and standards for acceptable. Ensured the service integration of IT programs and services. Evaluated the work performance of subordinates. ● Information Technology Security - Managed cyber security requirements for information sharing. After assessing both the benefits and potential risks of information sharing; identified and implemented information sharing opportunities within the company and with vendor organizations. Planned and directed all office operations about interoperability. ● Operational Management - Gathered information for technical projects to coordinate work efforts. Approved, monitored, and provided technical assistance on automated systems projects for effective and efficient program operations. Provided technical requirements and descriptions of work to be accomplished. Oversaw, monitored, and directed department information systems and data communication network operations as they related and were integrated with the company’s Information Technology Infrastructure and Operations (ITIO).