New York, New York, US
New York, New York, US
First time founder
Strategic operations leader experienced at managing international teams, internal consulting cost-saving projects, and growth initiatives. Background encompasses large, public companies and small, growing organizations, and includes service in both former President Bill Clinton’s and former Vice President Al Gore’s offices.
Chief of Staff
DeVry Education Group
July 2015 - June 2016
A $2 billion, NYSE-listed, for-profit education provider with 18,000 employees focused on the business, technology, healthcare, and professional education segments. Chief of Staff to the CEO Managed strategic initiatives and special projects emanating from the company’s CEO. Represented the CEO in day-to-day operational management. • Oversaw the launch of a $2 million strategic partnership. Utilized project management skills that drove strategic direction, introduced new products, and developed multiple new sales channels. • Led development and drafting of a proposal for a $5 million new line of business. Managed cross-functional team, leveraging the capabilities of various subject matter experts. • Cultivated relationships with Fortune 500 companies by collaborating with DeVry’s business development team, resulting in strategic partnerships projected to deliver $500,000 in 3 years.
MBA Future Leaders Summer Associate, Operations
June 2014 - August 2014
A $5 billion, publicly held, software and information services company. Products for legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare. Reported to the EVP of Global Operations. MBA Future Leaders Summer Associate, Operations Operations strategy internal consultant. Developed a cost reduction blueprint and improvement of efficiencies of 700-person tax & accounting customer support operations. • Developed an operations strategy for $3.3 million in annual cost savings. Performed a multi- stage analysis of services, identifying processes to reduce inbound call volume by 30%. • Completed an industry competitive analysis. Recommended a $25,000 technology solution for operational improvements.
Special Assistant to Vice President Gore
Office of Vice President Albert A. Gore, Jr.
June 2012 - August 2013
The office facilitates VP Gore’s business and professional life, including in technology as a Member of the Board at Apple, Inc., venture capital as Senior Partner at Kleiner Perkins Caufield & Byers, and sustainable investing as Chairman at Generation Investment Management. Special Assistant to Vice President Gore Key liaison to business endeavors and sole traveling staff member. • Directed logistical execution and accompanied VP Gore on 99 visits to 40 cities in 13 countries to advance his personal, philanthropic, and business interests. • Represented the office in over 30 meetings with C-level executives. Effectively ensured visits served both the clients’ and VP Gore’s strategic interests. • Analyzed briefing materials and delivered key information to the Vice President to optimize effectiveness of company visits.
Assistant Director of Scheduling
Office of President William J. Clinton at the Clinton Foundation
January 2006 - May 2012
A $100 million nonprofit organization focused on climate change, global health, and convening business, governmental, and philanthropic leaders to address global issues. The headquarters grew from approximately 30 to 150 employees from 2006 to 2012. Assistant Director of Scheduling 2008 – 2012 Managed all operational components of hundreds of President Clinton’s daily events, including the planning and implementation of domestic and international site visits, meetings with heads of state and C-level executives, and business, philanthropic, and political speaking engagements. • Directed and managed seven teams concurrently working in 6 countries to build 18 events with up to 20,000 audience members, resulting in positive international press coverage. • Managed the planning and implementation of operations, including detailed logistics of large- scale speaking engagements and transporting delegations of up to 20 leaders and 20 traveling press. • Negotiated agendas, logistics, and messaging with Fortune 500 companies and foreign governments. • Created and launched public events that represented the strategic messaging interests of the organization and of the Bill Clinton brand.
November 2016 - Today
A financial technology startup with $12M in Series A funding and 150k+ customers focused on revolutionizing how people spend and save money through an iOS and Android app. Operations Director Lead management of all US operations, including relationships with banking and technology partners, overseeing and scaling the customer success and operations departments, leading US hiring, creating and implementing companywide policies and procedures, and managing company legal agreements. Led the customer success team in scaling from 6 to 14 people, implemented an advanced customer interaction platform, and developed the department structure in order to support 150k+ customers. Led operations in scaling the US team from 8 employees to 25+, including implementing HR structure, hiring key team members, locating and negotiating a permanent office lease, and managing company business partnerships.
Kellogg School of Management at Northwestern University
2013 - 2015
2001 - 2005
Six Sigma Yellow Belt
Straight Line Performance Solutions
2014 - Today