With a 12-year track record of championing user-centric tech solutions by deploying expertise in IT & Digital Ops, I firmly believe that I’ll be an organic fit for this open position at your organisation. As an enterprising Senior Manager with proficiency in managing budgets of $10M+ as part of serving global clients like Brady, Seton, PDC, EMEDCO, etc., I would like to grab this opportunity to serve in a value-based organization and flourish as a leader.
In my current role as the IT Manager at Brady Company India, I streamlined processes for 90+ applications & achieved an NPS of 10/10. I led a team of 40 to train 100+ candidates, reduce infrastructure costs by $60k, deliver 20+ projects before ETA & accomplish ~99% SLAs. I was promoted thrice in <4 years and received the Best Employee of the Year Award, in addition to executing the SAP User Access Provisioning Project for initiating automation to save $150k in costs and reduce time from 3400 minutes to 2 minutes.
As an IT Consultant at Logica, I rendered critical support to 40+ global customers, converted an RFI worth $1.3M and boosted customer satisfaction to 98%. I additionally presented papers across national-level symposiums on IRIS recognition, bio-metric scope & AI.
Enclosed for your consideration is my resume. I’d appreciate the opportunity to further discuss my suitability and qualifications with you on call or in person.