Ross Witte

Philadelphia, Pennsylvania, US

Experienced IT service delivery leader & business strategist
Ross's Skills
Staff Development
Leadership
Business Process Development
Enterprise IT Strategy
Digital Strategy
Organisational Transformation
Complex Solutions
Portfolio Management
Cloud Applications
IT Service Delivery
Strategy
Business Development
Growth
Technical
Sales
Product Management
Marketing
Management
Finance
Design
Operations
User Experience
Fundraising
Background

Startup Experience

First time founder

Age Group

25-35

About Ross

• Experienced IT service delivery leader with a track record of successfully managing large cross-functional teams to deliver innovative cloud and digital solutions that solve complex business problems

• Trusted business partner and IT strategist responsible for building new resources and capabilities across organizations to create business value through the optimal mix of IT investments and processes

• Effective consensus builder and resource management expert with a successful history of building and engaging teams to build technical solutions that help organizations cut costs, gain efficiencies, and achieve sustainable growth.

Work Experience

Technology Delivery Manager

The Pew Charitable Trusts

December 2013 - Today

I am primarily responsible for the management of multiple IT and business projects spanning three cross-functional teams of a combined 40+ employees and consultants. With over eight years of cloud and digital delivery experience, I am also responsible for the assessment of IT investments as well as organizational transformation efforts related to large-scale system implementations. As the pivot point between business and technology, I strive to assure IT is always aligned with company goals and effectively supports mission-critical work.

CRM Consultant

Idealist Consulting

July 2013 - May 2014

Moonlighted as a Salesforce administrator and developer for a small, underserved nonprofit where I helped them increase their first-time donations by 15% in one year by improving their fundraising processes through structured campaigns and the introduction of mass marketing and event management solutions all built on the Force.com platform.

Business Consultant

CSC

April 2012 - December 2013

Supported the delivery of a portfolio of 20+ cloud, digital, and management projects for federal clients with operations throughout the world. My primary responsibilities included financial and resource management, as well as coordinating the efforts of 20+ third-party vendors to support mission-critical work.

Associate Director

Hanover Research

May 2009 - March 2012

Responsible for market research, competitive analysis, and new product development that helped achieve 90% growth in bookings in 2011. In addition to my strategic responsibilities, I also helped configure the sales and service clouds on the Force.com platform to support business processes, including reporting and tracking capabilities to capture and analyze sales performance metrics and the cost of goods sold (COGS).

Education

Gettysburg College

B.A - Economics & Political Science

2005 - 2009

University of Virginia

M.S. - Management of IT

2016 - 2017

Certification

Project Management Professional (PMP)

Project Management Institute

User Experience (UX) Certification

Nielsen Norman Group

Salesforce.com Certified Administrator

Salesforce