Colombo, Sri Lanka
Colombo, Sri Lanka
Forward and friendly. Very Social and dreams big but takes baby steps to learn more. Passionate about helping others with what I know and learned. Believes that failure cannot stop a person from becoming what they want to be unless they themselves give up.
Risk comes from not knowing what you are doing. - Warren Buffett
Trainee Banking Assistant
Seylan Bank PLC
October 2012 - December 2013
• In providing assistance to customers on various banking procedures. • Handling cash deposits and withdrawals. • Assist and support bank administration in operational issues. • Liaising between the bank and customers. • Promote and cross-sell banking products and services.
Client Service Associate
3W Global Education (Pvt) Ltd
August 2014 - April 2016
• Counsel and guide students to support them overcome educational barriers. • Handle web-based sales, data streaming and record keeping. • Strategic planning marketing activities. • Media relations. • Maintaining long lasting relationships with both students’ and their families. • Ensuring proper knowledge and valid information communication.
Marketing and Sales Executive
DPJ Holdings (Pvt) Ltd.
April 2016 - August 2016
• Liaising and networking with a range of stakeholders. • Communicating with target audiences and managing customer relationships. • Analysing and investigating price, demand and competition. • Writing copy for all marketing collateral, including business proposals, letters and emails. • Arranging production and distribution with the factory. • Producing an accurate summary of the month’s KPI achievements.
Design Via Milano Italy
August 2016 - October 2016
• Developing long-term and short-term strategic plans to achieve business goals. • Supervision; alongside project architect and correspond between supplier and the client. • Developing business through networking and educating clients – carrying out presentations. • Collaborate closely with clients, architects and subcontractors to develop lasting relationships. • Managing the organisation's operating budgets and expenses. • Ensure proper accomplishment of day-to-day operational goals.
Customer Relationship Executive
Weblook International (Pvt) Ltd
October 2016 - March 2017
• Establish and maintain long lasting relationships with existing customers; upsell and crosssell. • Resolve customer complaints on products and services by troubleshooting and following up to ensure resolution. • Perform regular check ups on website performance by collecting data through Google Analytics. • Send regular analytical reports to existing customers and suggest new improvements. • Organize and coordinate meetings with both existing and new customers. • Content writing for websites. • Project coordination. • Social Media Marketing.
Chartered Institute of Marketing
Professional Certificate in Marketing
2015 - 2016
Girls' High School, Kandy
G. C. E. Advanced Level
2007 - 2010
Ecole International Kandy
G.C.E. London Ordinary Level
2003 - 2007