IT system & network administrator
September 2015 - July 2017
ing and monitoring IT user accounts. Maintenance & management of the Critical Windows based Server Environment. Maintaining up to date Antivirus levels on all machines company wide. Working on Active Directory accounts, configuration of Blackberrys & laptops. Managing and monitoring of backups in multiple locations. Providing maintenance support and break-fix solutions. Follow Documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services. Producing reports for senior managers. Troubleshooting technical problems and implementing solutions. Purchasing of IT Equipment and software in line within agreed budgets. Supporting a multi-site IT infrastructure of at least 100 employees. Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via helpdesk systems for a wide range of internal & external applications.
August 2017 - Today