Tebogo Mabuza

Johannesburg, South Africa

Self Starter with a passion to Facilitate Change and Development
Tebogo's Skills
Business Development
Product Management
Public Relations
User Experience

Age Group


About Tebogo

Tebogo Mabuza is the Group Chief Executive Officer of ETM Holdings Group. He has ten (17) years of Management Consulting experience include organisational strategic and business planning, negotiations, enterprise risk management, operations management, programme and project management, stakeholder management, change management, behavioural change management, customer relationship management, organisational development, policy review and development, good governance, performance management and business process re-engineering.

Tebogo is currently a member of the Black Management Forum (BMF), Black Business Council and National African Federated Chamber of Commerce and Industry (NAFCOC). Other significant projects in Local Government include facilitating Strategic Planning workshops for a number of municipalities in Limpopo, Gauteng and Mpumalanga. The methodologies and approach used during the session supports politicians and administrators to understand their role in the municipality and to focus on delivering services over a 15 to 20 year period through the development of long term strategies in alignment to the National Development Plan Vision 2030.


It always seems impossible until its done - Nelson Mandela

Work Experience

Quality Assurance

BMW South Africa

January 1998 - December 1998

Quality Assurance and Inspection of Vehicle Out of Paintshop Floor Quality Performance Reporting Business Process Re-Engineering Line Balancing and Productivity Analysis

Business Controls Co-ordinator


January 1999 - June 2001

• Responsible for 5 Staff Members • Documentation Management of Parts Services data and information. • Business Process re-engineering, MIS and Compliance Testing • Develop monthly and quarterly management reports • Departmental Business Review and Strategic Planning • Project and Programme Management • Management systems & Assessments • Internal and remote branch reviews / audits • Implementation of the Total Quality Management System • Manage Asset protection and IT security Systems • Health and Safety advisor for the Building • Development of Risk Registers for Parts Services and National Warehouses

Operations Manager


January 2001 - December 2003

• Responsible for 30 Consultants • Staff Performance Management and HR Management • Managing 130 ATMs, 120 000 Point of Sale Merchants and 80 Self Service Terminals • Manage ATM/SST/POS Provincial Office Finance and Budgets • ATM/SST/POS Installation, Maintenance and Disposal • Cash Planning & Operations Management and ATM Cash loading & Balancing • Management of risk related to Cash Management • Logistics Management with SBV - Value held in the ATMs per day = R500 000 000 per month • Customer Relations and Supplier Management and Process Management and Process Audit utilising Total Quality Management System

Operating Manager


January 2004 - December 2004

• Supporting Provincial Operating Managers to implement card based distribution grants system • Responsible for supporting 500 employees contractors managing the distribution of social grant via the Mobile Banking devices • Establish the Mobile Banking Operation for ABSA Allpay • Development of the Agency Services Strategy & Business Plan • Implementation of the Agency Services Strategy • Performance, Contract & SLA Management of Service Providers

Branch Operations Manager

Standard Bank (SA)

January 2005 - September 2005

• Branch Operations Strategy, Business Plans and Risk Registers • Implementation of a Performance Management Tool nationally in the 9 provinces • Project managed the implementation of an Integrated Management Information System in Branch Operations

Chief Director Service Delivery Facilitator


October 2005 - April 2007

• Municipal Policy Review and Development • Service Delivery Facilitator in Project Consolidate deployed to KZN Municipalities and the Provincial Government • Part of the team that developed the Local Government Strategic Agenda through Project Consolidate • Advisor Municipal Managers and Mayors in a number of Districts and Local Municipalities • Review and development of IDPs for KZN Municipalities and Risk Registers • Review and development of Sector Plans for the Municipalities under Project Consolidate • Co-ordinate the Presidential Izimbizo with the KZN Department of Local Government and Traditional Affairs • Establishment of Performance Management Systems for Municipalities • Development of LED Projects for Municipalities • Support the implementation of Infrastructure projects in the Municipalities • Support the Organisational Transformation of the Municipalities by developing Organisational Structures and job descriptions for a number of municipalities in the province • Supported municipalities in the procurement of Financial and Billing Systems • Development of Revenue Enhancement Strategies for KZN Municipalities

Managing Partner

Manto Management

May 2007 - July 2012

• Principal Consultant on Management Consulting Projects in the areas of Strategic Management, Performance Management, Business Process Re-Engineering, Project Management, Human Resource Management & Development, Capacity Building, Results/Outcomes Based Management, • Management and supervision Consulting and Administration Staff • Strategic Planning and Performance Management of Consulting Staff • Human Resource and Capacity Management of Consulting Staff • Business and Proposal Development to Source Projects • Facilities Management • Customer and Stakeholder Relationship Management • Policy Review and Development

Group CEO

ETM Consulting Services

August 2012 - Today

Group CEO – ETM Holdings • Managing a Management Consulting Company in the areas of: o Strategic Planning and Performance Management o Human Resource and Capacity Building o Business and Proposal Development o Customer Relationship Management o Policy Review and Development o Programme and Project Management o Project and Content Advisory Services • Managing ETM Shuttle Services Company specialising in the following areas o Chauffeur Services o Special Shuttles o Airport Transfer • Managing ETM Vending Services Company specialising in the following areas o Office Vending Service o Public Space Vending Service o Schools Vending Service o Government Building Vending Service • Managing Harrambee Facilities and Logistics Services Company specialising in the following areas o Office Accommodation o Private Dwelling Accommodation o Student Accommodation o Facilities and Logistics Management


Tshwane University of Technology

B-Tech Degree Industrial Engineering

1999 - 2000

Tshwane University of Technology

National Diploma

1996 - 1998

UNISA Business School

Masters in Business Leadership

1997 - 2017


South African Operational Excellence

South African Excellence Foundation