Thomas Frislev Hoppe

Copenhagen, Denmark

Service-oriented kickstart focusing on people and targets
Thomas Frislev's Skills
Marketing
Business Development
Design
Finance
Sales
Strategy
User Experience
Technical
Operations
Management
Fundraising
Product Management
Background

Startup Experience

First time founder

Age Group

25-35

About Thomas Frislev

I am excited about the opportunities customer-oriented leadership can provide to any company. My passion lies in letting my customers co-create their unique experiences. Especially throughout unforgettable customer journeys driven by rapid customer feedback and iterate service design. I strongly belief putting the customer back in the driver's seat is the gateway to profitable business. Even when it comes to traditional pipeline companies within what I call the Big Six; finance, insurance, legal, medicine, energy and transportation industries.

In my spare time I enjoy traveling. I have visited most countries within Europe and been living and working in Cambodia on several occasions. A natural consequence is my interests in cultural and linguistic differences.

As a person I am outgoing, open and smiling. I always bring a good mood and I am happy to take initiative. I am industrious, efficient, and thorough with my work. And expect my peers to be the same!

Quote

When the winds of change are blowing, I built windmills - not shelters. - My stepmom

Work Experience

Account & Relatiosnhip Manager

NemLevering.dk

September 2017 - June 2017

- Initiate first contact with potential leads, prepare presentation, attend sales meetings - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop new business with existing clients and/or identify areas of improvement to meet sales targets - Collaborate with sales team to identify and grow opportunities within territory

Travel Sales Advisor

DFDS Seaways

May 2017 - November 2017

- Handle inbound and outbound sales - Identify specific customer needs - Create solutions based on co-creation - Seize opportunities to generate upsell - Provide excellent customer service

Business Developer

TroFaco - Tropical Farmer Connect

May 2016 - June 2017

- Preparation of various market analyses - Market segmentation of B2B and B2C markets - Development of new business model - Implementing new CRM system and customer database - Marketing on Social Media

Education

Copenhagen Business School

Master in Service Management

2016 - 2016

VIA University College

Bachelor in International Sales & Marketing

2012 - 2016

Certification

Master Class in Negotiation Dynamics with PhD, Ingemar Dierickx

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