Marketing · Email Marketing

What's the best email alternative to Constant Contact, MailChimp?

Anonymous

July 29th, 2014

I've been using Constant Contact & MailChimp for a number of marketing campaigns....what alternatives are you using? (that may have better open rates, lower cost, etc.)
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Anthony Marnell

July 30th, 2014

Hey all, joining the conversation from @Mailjet here! 

<3 this convo, we hear it often. We're trying to bring one awesome tool to companies for both marketing and transactional emails. While many companies just do one or the other, with Mailjet your marketing team can create campaigns, test, & optimize while developers can use SMTP and our APIs for triggering emails. 

@Jonathan - The live chat tool is something we just started experimenting with this week, appreciate the feedback and will pass it along! I don't think we were ready for how much people enjoyed using it :) Send me a DM, will be happy to answer your questions on optimizing for delivery. Signing up with an ESP does not mean your email will automatically start landing in the inbox and opens will improve - ESP tech is part of the equation but your sender reputation and content are much more important. 

@Michael - Sorry to hear you had a negative experience with Mailjet. Shoot me a message and let me know how I can make it right. 


Steve Ciske Technology Leader

July 29th, 2014

Check out https://mandrill.com/.  Not exactly mailchimp but it it a competitor to SendGrid mentioned above.

Anonymous

July 29th, 2014

I'd echo what Michael Brill said... you should try SendGrid!

Anthony Zeoli Digital Strategy and WordPress Consultant and Trainer

July 29th, 2014

Forgive me, but why would an alternative solution have a better open rate? These services deliver mail. People open the mail. They are all whitelisted by major network providers. Is there something I'm missing here, because it should be the other way around. What industry are you in and what are the open rates in your industry? What email marketing tactics are you employing? Why is it the service, when it could be your email campaigns that need better adjustments. Here's something from MailChimp you might be interested in: http://mailchimp.com/resources/research/email-marketing-benchmarks/ Open rates by industry.

Anonymous

August 5th, 2014

Looks like Sendgrid has some nice pricing, but no customer service via email, chat, or phone? Is that a deal killer for anyone else? 

Anonymous

July 29th, 2014

Looks like it's a Paris France operation...easy to import/export lists? Thinking about using it for a list of 10k subscribers, but one thing I immediately don't like is the pricing is for emails sent, not the size of the list.

Michael Brill Technology startup exec focused on AI-driven products

July 29th, 2014

Well, actually, truth be told I had an absolute crap experience with them. I use SendGrid for transactional email, MailChimp for customer emails and Mailjet for stuff I don't care so much about (e.g., high bounce rate emails).

Anonymous

July 29th, 2014

Yeah, I just tried their live chat, and found it fairly unresponsive and unhelpful. Will check out SendGrid. 

Mainly looking for alternatives for one constant contact list of 10k email subscribers, something that offers a better open rate at a lower cost

Anonymous

July 29th, 2014

Thanks for weighing in Anthony, I understand the whitelisting, and that most platforms should be equal in that area, but wanted to make sure I wasn't missing something that's out there getting better open rates, or breaking through the spam trap. I'm also aware of the tactics, and industry standards..again probing for better solutions in case I've missed them--for years I've used MC & CC, only exploring others here and there and not seeing better value.

Michael Brill Technology startup exec focused on AI-driven products

July 29th, 2014

If you're under 30K emails/month, Mailjet is an awesome deal.