Wordpress · Web Development

WordPress Hosting Recommendation Sought

Anonymous

March 30th, 2016

Hello,
If you're running a WP site and are happy with your hosting, would you recommend it?
For years, I've been with Sonic.net, but this morning I had a call with tech support that
leaves me with no other option but move on. (They were unable to restore from last
 night's backup after 2 hours of trying, in case you're curious.)
Many thanks in advance,
-Igor.

Jim Hodson Digital Marketing Strategist & SEO Evangelist

April 3rd, 2016

I'm sorry, but I respectfully disagree in a BIG way.  I spent 12 years in IT at Bank of America and another 7 years at LendingTree.com running half of their IT staff and can tell you with out a doubt that many of the previous statements are incorrect.

1) If you're paying $1 or less for your WP hosting (or ANY business' hosting) then it is total crap or your server will be shared by 10,000+ sites and will have terrible performance.

2) There is a big difference between WordPress hosting and your standard run of the mill hosting.  Servers and network configured and optimized/tuned specifically for WordPress instead of being optimized as general purpose, run of the mill hosting.  Also, just as important... their tech support will specialize in supporting WP.  They won't be a "Jack of all trades, master of none".  They will be WP specialists who are MUCH more equipped with dealing with, say, your WP site being hacked because that is what they specialize in.  Also, sites like WPEngine don't let sites use "just any plugin".  They have an approved list that are known to behave well.  They don't let any sites get around this policy because it puts all other sites on that server or other servers hosted there at risk.

3) WordPress itself is not really much, if any less secure than any other open source CMS out there like Drupal, Joomla, etc.  The problem with WordPress is that there are MILLIONS more users, most of whom are not technically inclined and therefore leave their WP install vulnerable to attack.  They don't always upgrade immediately when security patches are releases.  But more importantly, many download free plugins written by developers they don't know who place backdoors, malware, etc. in the plugin code.  Plugins from untrusted sources are actually the biggest source of security issues with WP, not the core WP product itself.

3) FTP is FTP.  The protocol used by all FTP services to transfer data over the web is identical irrespective of the provider. There is really no "good FTP" vs. "bad FTP" other than sFTP which also encrypts the data when transferring data.  Any FTP service can be used to download your site to another machine and re-upload to your hosting account to restore.

4) WP no more or no less susceptible to Denial of Service (DoS) attacks than any other type of web site.  In fact, Denial of Service attacks have absolutely ZERO to do with the platform on which your site is built.  Whether or not your site is vulnerable to a DoS attack has to do with how your network and firewalls are configured. Doesn't sould like you understand how DoS attacks even work.

5) The WP database contains pretty much everything except the theme and the WP core code.  When "malicious" plugins are installed, they often create new user accounts with Admin privileges and update content in the WP database to create hidden pages, to add hidden links to existing pages that point to pages on nefarious sites, etc.So if you think the database rarely is affected by attacks, think again. And if you think restoring from an FTP backup will save you, think again.  You'll more than likely be restoring the same nefarious code, data, plugins, etc.

6) WP had nothing to do with replacing the printed page. The internet and "web sites" in general (whether it be on a .NET site, PHP site, site using a CMS like WP, Drupal, Joomla, etc.) are what were the beginning of the end for the "printed page" (newspapers, magazines, snail mail, etc.)  WordPress was simply one of the first successful blogging platforms.  But it is now a full-blow CMS.  Many HUGE sites that gets millions of visitors per day like http://techcrunch.com/ actually use WP to render their sites.

6) If you want to blog and have ANY ambition of monetizing your traffic then buying a domain, paying for hosting, and running WP is a much better choice than using a site like Medium where THEY are using the content that YOU write to make THEM money.  Your content becomes theirs to do with as they see fit. 

Jim Hodson Digital Marketing Strategist & SEO Evangelist

March 30th, 2016

If you have a business based around a WP site where speed, stability, security, backups, etc. are crucial, WPEngine is a great hosting company specializing specifically in WP Hosting.

Vinícius Souza Developer Evangelist at Microsoft Brazil

March 30th, 2016

Hi, giving my two cents here.
I would suggest a service that We (Microsoft) has on our cloud platform called Web Apps, this is a PaaS service where you can host WP and enjoy the benefits of auto scaling, backup, slots for deployments that allows A/B testing and so on.
Take a look at Azure.microsoft.com over compute offerings to check this service out.


David Rowell CEO & Founder at LifeLinker Inc

March 30th, 2016

We've had no end of problems with hosting, due to companies that slice their CPU power too many different ways, a bit like the 'bad old days' with dial up internet access services, having too few dialup lines and too little bandwidth shared too many ways.

I've come to realize 'you get what you pay for' and the various free and low cost hosting plans, out there by the dozen, are never a good way to go.  We had no end of problems with GoDaddy and other discounted hosting companies - slow page load times, sometimes the site going down due to problems with other of the other companies sharing the same CPU, and so on.

We ended up self-hosting.  It is less expensive than you might think to stick a 1U server into a colo facility, and gives us complete control over the quality of our product.  We had to buy a few hours of an expert's time to get it set up, and since then (a couple of years ago) we've been pretty much able to completely maintain it ourselves with no issues or problems.

Otherwise, if you can work the complexities of AWS, or the simpler process with Heroku, that would give you a bullet-proof approach.

Joel Magalnick Storyteller. Innovator. Leader.

March 30th, 2016

If this is for your business site, I'd recommend http://Pantheon.io hands down. I've only hosted Drupal with them, but they specialize only in Drupal and Wordpress. They give you a sandbox installation before going live, and excellent support. They also offer plenty of security options.

Andy Catsimanes Owner, Principal Consultant at DayByDay Marketing

March 30th, 2016

wpengine or Site5

David Albert Founder & Principal at GreyGoo

March 30th, 2016

You're probably going to get a ton of responses on this post, but I've been very happy with MediaTemple (going on nearly 10 years). Yes, I know they are (now) owned by GoDaddy, but they've always provided awesome customer service and the sites we host there are very responsive. A lot of people recommend Bluehost but honestly I don't get it--I've tried them and found their tools to be confusing and had a bad customer service experience. Recently we used http://www.cloudways.com/en/ on a project and were also very happy with their service, customer service and ease of use. I hope this helps.

Lorraine Sanders Fashion Journalist + Media Consultant

March 30th, 2016

Have been using hostgator for all my sites for years & generally pleased

Glenn McCreedy Co-founder of Eleven

March 30th, 2016

Media Temple. I've been with them for several years and through the Go Daddy acquisition. They are still a great service hosting my WP sites.

Barry Houldsworth President of Houldsworth Management Consulting

April 1st, 2016

For basic hosting I've been impressed with Bluehost.  They have technical support that actually answer the phone, prices that are very reasonable, and they don't nickle and dime you on what is provided. 
I run several websites for a number of local charities and they allow me to run all of them from a single server for one price.  
I wouldn't use them for anything that needs high performance, but for basic setup and ease of use they have been much better than several others I have tried.